This Privacy Policy explains how Kefalonia Booking collects, uses, stores and protects personal data of website users and customers.
We may collect your name, email address, phone number, booking details such as check-in/check-out dates and number of guests, communication details you submit through forms or email, and basic technical data such as IP address, browser and device information.
We process personal data in order to manage booking requests and reservations, communicate with you, provide customer support, improve the website and services, and comply with legal, tax or regulatory obligations.
Processing is based, as applicable, on the performance of a contract or pre-contractual steps, legal obligations, legitimate business interests such as website security and fraud prevention, and consent where required.
Your data may be shared only where necessary with payment providers such as viva.com for secure payment processing, technical service providers, accountants, legal advisers, or public authorities when required by law. We do not sell or rent your personal data.
We apply reasonable technical and organisational measures to protect personal data from unauthorised access, loss, alteration, destruction or disclosure. Such measures may include SSL/HTTPS, restricted admin access, password protection and server security controls. However, no method of transmission over the internet or electronic storage can be guaranteed as completely secure.
We keep personal data only for as long as necessary to complete the booking or communication, comply with tax and accounting obligations, resolve disputes or exercise legal rights.
Subject to applicable law, you may request access, correction, deletion, restriction of processing, objection to processing and portability of your personal data where applicable.
The website may use cookies or similar technologies for essential functionality, statistics and user experience improvements. Where required by law, your consent will be requested.
Kefalonia Booking
Email: info@kefaloniabooking.com
Tel: +30 693 310 8000
This policy may be updated at any time. The latest version will always be available on this website.
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